Warranty & Product Care
We offer 6 Months color warranty on 2 Gm Gold Jewelry, 3 Months color warranty on 1 Gm Gold Jewelry, And NO color warranty on 24K Gold Plated Jewelry Only. However, we don't suggest regular wearing of any gold-plated jewelry as the color may fade due to frequent contact with sweat / detergent/ dishwasher etc. To claim warranty, please reach out to us on or antiquecollection.help@gmail.com
Warranty is not applicable
- In case of physical or chemical damage of the product.
- In case of Original Invoice lost.
- In case of Original Product Box lost.
- Any other products which not 24K Gold Plated.
If the color of the product gets faded naturally within the warranty period
We will give new product if we have stock. Otherwise we will provide you new product of your choice of same price you had paid earlier with exchange value of 75%. we will NOT recolor the product. we are giving you brand new.
Product Care
- If your jewelry gets dirty, clean it gently with a soft, damp cloth. Avoid abrasive cleaners or rough materials that can scratch the surface. Wash with plain water. DO NOT use detergent or any other chemicals.
- Store your jewelry in a cool, dry place, away from direct sunlight. Use individual pouches or compartments to prevent pieces from scratching against each other.
- Avoid direct contact with sanitizer, chemicals, perfume, moisturizers etc.
- It’s advisable to remove imitation jewelry before bathing or swimming. Water and soap can tarnish or damage certain materials used in imitation jewelry, leading to a loss of shine or color. Additionally, some metals might react with water and humidity over time, causing skin irritation or discoloration.
- Remove jewelry before engaging in physical activities, sports, or heavy-duty tasks to prevent damage or loss.